Privacy Policy

1. Introduction

glot ("we", "our", or "glot") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our glotlanguages.com website ("Site") and our services ("Services").

2. Information We Collect

We collect the following types of information:

2.1. Information You Provide

• Name and email address when you create an account
• Payment information when you make a purchase or subscription
• Content you submit through the Site, such as exercise responses and learning progress
• Profile information, such as language preferences and proficiency level

2.2. Automatically Collected Information

• Site usage data, including pages visited and time spent
• Device information, including browser type, operating system, and IP address
• Cookies and similar technologies to improve your experience

3. How We Use Your Information

We use your personal information to:

• Provide, maintain, and improve our Services
• Process your transactions and manage your account
• Personalize your learning experience
• Send service-related communications, including updates and important notifications
• Send promotional emails (you can opt out at any time)
• Detect, prevent, and resolve technical and security issues
• Comply with legal obligations and protect our rights

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With companies that help us operate our Site and Services, such as hosting providers, payment processors, and data analytics, subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or legal process
• Protection of Rights: To protect the rights, property, or safety of glot, our users, or others
• With Your Consent: In other situations with your explicit consent

5. Emails and Communications

All promotional emails include clear unsubscribe options, and we immediately respect these requests. We maintain a suppression list to ensure that we do not send emails to addresses that have requested not to receive communications.

You can opt out of promotional emails at any time through your account settings or by clicking the unsubscribe link in any promotional email. When you request to no longer receive emails, your address is automatically added to our suppression list, ensuring that you will not receive further promotional communications from us.

6. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze Site usage, and personalize content. You can control cookie usage through your browser settings, but this may affect Site functionality.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to the processing of your personal information
• Cancellation: Cancel your account at any time

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We recommend that you review this Policy periodically.

12. General Data Protection Law (LGPD)

This Privacy Policy complies with Brazil's General Data Protection Law (Law No. 13.709/2018). If you have questions or concerns about how we handle your personal data, you have the right to file a complaint with the National Data Protection Authority (ANPD).

13. Company Information

Legal Name: PAULO MOISES ALVES DA SILVA
CNPJ: 27.378.271/0001-31
Website: glotlanguages.com

14. Contact

If you have questions, concerns, or requests related to this Privacy Policy or the processing of your personal information, please contact us at contato@glotlanguages.com or through the channels available on our Site.